Privacy policy
Introduction
This Privacy Policy describes how HARVON (“we”, “our”, “us”) collects, uses, stores, processes, and protects the personal information of users (“User”, “you”, “your”) who access or use our website www.harvon.in .
By accessing, browsing, or using this Website, or by purchasing products from us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
This Privacy Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Collection of your information
When you visit or use the HARVON website, we collect certain information that is necessary to provide our services smoothly and securely. This includes personal details that you voluntarily share with us while creating an account, placing an order, contacting customer support, or subscribing to our communications. Such information may include your name, email address, mobile number, billing and shipping address, and order-related details. In addition, when you browse our website, certain technical information such as IP address, browser type, device information, and browsing behavior may be automatically collected through cookies and similar technologies. This information helps us understand how users interact with our website and allows us to improve overall functionality and performance.
2. Use of user’s profile data / information
The information collected by HARVON is used strictly for legitimate and necessary business purposes. This includes processing and fulfilling orders, managing user accounts, providing customer support, confirming transactions, and ensuring timely delivery of products. User data also helps us improve website experience, personalize services, prevent fraudulent activities, and comply with legal obligations. HARVON ensures that personal information is used responsibly and only to the extent required to deliver a reliable and secure shopping experience.
3. Cookies
HARVON uses cookies and similar tracking technologies to enhance the user experience on our website. Cookies allow us to recognize returning visitors, remember preferences, and understand how users navigate through different sections of the site. This helps us optimize website performance and improve usability. Users have the option to control or disable cookies through their browser settings; however, doing so may affect the availability or functionality of certain features on the website.
4. Sharing of personal information
HARVON respects user privacy and does not sell, rent, or trade personal information to third parties. Personal data is shared only when necessary to complete business operations, such as processing payments through secure payment gateways or delivering orders through trusted logistics partners like NimbusPost. In such cases, only limited and relevant information is shared, and all third-party service providers are required to handle the data responsibly and solely for the intended purpose.
5. Security precautions
HARVON follows reasonable security practices to protect personal information against unauthorized access, misuse, or disclosure. We use secure servers, encrypted communication channels, and restricted access controls to safeguard user data. While we take appropriate measures to ensure data protection, users should understand that no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.
6. Underage policy
The HARVON website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors without the consent of a parent or legal guardian. If we become aware that personal data has been collected from an underage user without proper consent, we will take appropriate steps to delete such information promptly.
7. Data security & retention
HARVON retains personal information only for as long as it is necessary to fulfill the purposes for which it was collected, including order processing, customer support, and legal compliance. Once the information is no longer required, it is securely deleted or anonymized in accordance with applicable laws and best practices. We ensure that retained data is protected throughout its lifecycle.
8. User rights
Users have the right to access, review, and update their personal information held by HARVON. You may request correction of inaccurate data or request deletion of your personal information, subject to legal and regulatory requirements. Users also have the right to withdraw consent for marketing communications at any time. Requests related to user rights can be made by contacting HARVON through the official communication channels provided on the website.
9. User consent & marketing communications
By accessing or using the HARVON website, you provide your consent to the collection and use of your information as outlined in this Privacy Policy. With your permission, we may send promotional messages, product updates, or special offers related to HARVON. Users can opt out of receiving marketing communications at any time by using the unsubscribe option or by contacting our support team.
10. Changes to this privacy statement & children’s privacy
HARVON reserves the right to modify or update this Privacy Policy at any time to reflect changes in business practices, legal requirements, or technological advancements. Any changes will become effective immediately upon posting on the website. Users are encouraged to review this Privacy Policy periodically to stay informed about how their information is protected. We remain committed to safeguarding children’s privacy and ensuring responsible data handling at all times.
11. Concerns about the privacy policy
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way your personal information is handled, you may contact HARVON using the contact details available on the website. We will make reasonable efforts to address and resolve your concerns in a timely and transparent manner.
12. Governing law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.
Need Help?
If you have any questions related to our policies, feel free to reach out to our customer support team. We're here to help.